Simple, Transparent Pricing
Choose the plan that fits your relocation needs. From basic guides to full personal support, we've got you covered.
Choose Your Plan
Start free and upgrade anytime. All plans include access to our community forum and basic guides.
Monthly
Annual Save 20%
Free Plan
Everything you need to get started
¥0
Free forever
Basic ward profiles
Housing guides
Community forum access
Visa information hub
Most Popular
Pro Plan
For serious movers
¥2,980
per month
Everything in Free
Personalized relocation plan
Priority email support
Document templates
Visa guidance
Premium Plan
Full white-glove service
per month
Everything in Pro
Dedicated relocation advisor
Apartment search assistance
Utility setup help
Airport pickup coordination
30-Day Money-Back Guarantee
Not satisfied? Get your money back.
We stand behind our service. If you're not completely happy with your MoveMate experience within 30 days, we'll refund your subscription—no questions asked.
Complete Feature Comparison
| Feature | Free Plan | Pro Plan | Premium Plan |
|---|---|---|---|
| Ward Profiles | |||
| Housing Guides | |||
| Community Forum | |||
| Visa Information | |||
| Personalized Relocation Plan | - | ||
| Priority Support | - | ||
| Document Templates | - | ||
| Dedicated Advisor | - | - | |
| Apartment Search Help | - | - | |
| Utility Setup Assistance | - | - | |
| Airport Pickup Coordination | - | - |
Pricing Questions
Can I switch plans anytime?
Yes! Upgrade or downgrade your plan at any time. Changes take effect at the end of your billing cycle. No penalty fees or commitments.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPay, and bank transfers. Invoicing available for annual plans.
Is there a discount for annual billing?
Yes! When you choose annual billing, you save 20% compared to monthly pricing. That's 2.4 months free per year.
How does the 14-day trial work?
Pro and Premium plans include a 14-day free trial. No credit card required. You'll only be charged after the trial ends if you don't cancel.
What if I need help with my relocation?
Our Pro plan includes priority email support, and Premium includes a dedicated advisor. Free plan users get access to our community forum and knowledge base.
Can I get a refund?
Absolutely. If you're not satisfied within 30 days, we'll refund your subscription in full. No questions asked. We want you to be completely happy with MoveMate.
Start Your Tokyo Journey Today
Join thousands of expats who've successfully relocated with MoveMate. Choose your plan and begin your adventure in Tokyo.